Google has been quite impressive the past few months improving its platform by making it easier for businesses to connect with customers. Introducing “Reserve With Google,” the option that spares users from calling, texting, or even messaging a company – just reserving an appointment. This function is perfect for restaurants, massage therapists, or any service that requires an appointment, really.
Why is Google stepping their game up suddenly? Simple – they have to. There is a lot of competition out there to connect with customers and Google wants businesses to rely on them as a resource to do that. This is the next step in providing direct solutions for communication. According to Reuters,
“Users will be able to make Reserve bookings via voice commands to Google Assistant by later this year, people familiar with the matter said. That is something not yet built into Siri or Alexa.”
Reserve is a free service for users and businesses. If you need this for your businesses, and let’s face it, who does not want to connect with their audience; contact us. Speak to a social media expert and learn more about the benefits of managing your Google Business Listing.