Social Media Questionnaire for New Clients

1. How would you describe your brand’s personality?

2. What social media channels are you currently using? Usernames/Passwords

3. What do you hope to achieve using social media?

4. Who are your main competitors?

5. What social platforms does your target audience use?

6. What does your audience say about you?

7. What content did your past social media company do previously that you did not like?

8. Describe your target audience.

9. What is the age range of your target customer?

10. What areas do you geographically service?

11. What do you hope to achieve from your social media ads?

12. What tone should social media updates have?

13. What brand guidelines should we follow when we create new content for your company?

14. Aside from what you’ve been posting, are there any forms of content you’d like to test and publish on social media (infographics and illustrations)?

15. Do you want to provide customer service on social media? If so, which social media channel would you like to conduct your customer service activities?

16. How do you handle negative posts or comments about your company, product or service?

17. Who will your social media manager be working with at your organization?

18. Do you have pre-made templates? Brand guidelines?

19. Please upload your logo in a vector or .png format.

Your Details