Google launched Google Business Posts last year, enabling organizations to create quick updates which can be listed in Google searches where their business appears. Business owners can consider this a social media post on a grand scale on the largest search engine. This is why we always stress the importance of keeping your Google My Business Profile updated.
Because of all these helpful features, Google has revamped their Google My Business App. They added a Customers Tab so business owners can reply to reviews, real-time notifications and messaging.